For Mina Yates, helping older adults is not a job, it’s her calling

By Nancy Bruce Mina Yates has a true “heart connection” with her job. As the home care scheduler at Senior Services Inc., she is responsible for ensuring that about 20 CNAs (Certified Nursing Aides) get to all their participants daily, providing them with services to meet their personal care needs. Home Care participants are older adults who choose to “age in place” in their own homes but need assistance with some of the basic activities of daily life such as bathing, dressing, eating, and a little light housekeeping.  “When I wake up in the morning … I know that I am responsible for making sure quite a few folks receive the help they need each day,” said Mina. “That really pushes me and motivates me to get up and do the things that I do daily, in a timely manner.”   With sixteen years at Senior Services, Mina brings a wealth of experience to her position, which she refers to as her calling. She began her career as a personal care assistant at an assisted living venue, then became a CNA when she realized helping people with such intimate and necessary care was very rewarding for her. Working at Senior Services...