Irate Customer Smashes Glass At Infrastructure Department

Police are investigating a glass-smashing incident at the Department of Infrastructure, Ports and Transport (DIPT) on Wednesday. An angry customer smashed his fist through a glass window. As a result, the Transport Division will reduce its service on March 21 and 22, 2024. DIPT Permanent Secretary Lenita Joseph said the irate man caused ‘significant damage.’ Joseph disclosed that the customer arrived to transact a vehicle change of ownership. However, she said the information on the documents did not match that in the DIPT’s licensing and registration database. “The customer became insistent that the licencing clerk effect the change according to the documents presented, eventually becoming violent,” the Permanent Secretary related. She said he smashed his fist through the glass window, traumatising staff. Joseph reminded the public that the DIPT could only lawfully complete transactions if people present correct documents. She declared, “The use of force to change the particulars of any entry in the database is not beneficial to anyone.” In addition, Joseph encouraged everyone to use the online platform to minimise inconvenience. PHOTO: Cardboard (left) covers area where the angry customer smashed a glass window at the Department of Infrastructure. The article Irate Customer Smashes Glass At Infrastructure Department...