Study: Indiana flyers could receive $22 million in refunds

A recent study has revealed that Indiana airport goers may be in line to receive up to $22 million in refunds following the implementation of a new Department of Transportation (DOT) rule. The rule, which aims to enhance consumer protection in the airline industry, could result in significant reimbursements for passengers affected by flight cancellations and delays. The automatic refund rule comes in the wake of increased flyer frustration and crowded flights that have led to more passenger complaints. The new rule means refunds will be automatic, issued promptly and provided in cash or to the original payment method for the following conditions: Departure or arrival time difference of more than three hours for domestic flights or six hours for international flights. Scheduled arrival or departure from a different airport or destination. Adding connecting flights or connection points during a trip. Downgrading a passenger to lower class of service. A passenger with a disability receiving a substitute aircraft or flight that is unable to accommodate or provide specific disability features. A significant delay in receiving checked bags. Previously, airlines had their own standards that varied widely and complicated the refund process. This new rule also no longer allows airlines to...