Wayne County Airport Authority & Delta Unveil $500K Multi-Sensory Room at Detroit Airport

Image courtesy of Wayne County Airport Authority The Wayne County Airport Authority and Delta Air Lines have unveiled a new Multi-Sensory Room at Detroit Metropolitan Airport, designed to provide a calm, supportive space for travelers with sensory sensitivities or cognitive disabilities. Located in the McNamara Terminal, this tranquil retreat features soothing colors, sounds, and activities, offering respite from the busy airport environment. Accessible 24/7, the room is available across from Gate A36 and requires a mobile phone access code for entry. WCAA CEO Chad Newton highlights that adding the Multi-Sensory Room reflects the Airport Authority’s commitment to reducing travel stress and creating an inclusive environment for all guests. “I want to thank our partners at Delta Air Lines and our local experts for helping to make this project a reality,” Newton said.  Hussein Berry, Delta’s Vice President of Airport Operations at DTW, emphasizes that Delta believes travel is for everyone and is committed to creating elevated customer experiences. “Delta is proud to partner with the Wayne County Airport Authority as DTW joins the list of airports that provide a calming, supportive environment rooted in research for customers with sensory sensitivities and their families as they travel,” Berry said.   The Multi-Sensory...