Andor Health Earns Highest Client Experience Ranking in Black Book Hospital Survey for Virtual Care
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TAMPA, FL / ACCESSWIRE / April 8, 2024 / Black Book Research unveils leading innovators in virtual health solutions utilizing AI and ML, based on top customer ratings. A comprehensive six-month user survey covered 20 technology competitors providing enhanced collaboration and communication workflow tools.
The 2024 virtual care solutions survey on user satisfaction involved over 1,200 participants, including health system executives, physicians, clinicians, IT specialists, as well as administrative, IT, and finance leaders from 805 hospitals, affiliated practices, groups, clinics, and ambulatory facilities.
Black Book evaluates genuine client experience by assessing multiple key performance indicators, analyzing outcomes in OpenAI & GPT, Remote Monitoring & Visits, Patient Rounding, and Provider Team Collaboration.
Andor Health attained the highest user ratings in 14 out of 18 Key Performance Indicators (KPIs), demonstrating exceptional performance in strategic alignment of client objectives, innovation, optimization, training, scalability, client relationships, trust, accountability, transparency, ethics, customization, marginal value adds, data security, patient privacy, customer service, and technology/process improvement.
“Andor Health is committed to pioneering AI to alleviate the strain on health systems. This recognition confirms the impact of ThinkAndor®, our AI-first platform, in transforming care delivery,” said Raj Toleti, Chairman & CEO of Andor Health. “Our pursuit of scalable...
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