Senior Account Manager
The Chicago Defender
Job Overview
The Chicago Defender, a historic and influential digital publication serving the African American community, is seeking a dynamic and experienced Senior Account Manager to join our sales team. This role will focus on selling events and digital marketing solutions. The ideal candidate will have a proven track record in sales, exceptional client relationship skills, and a passion for driving revenue growth.
Key Responsibilities
Client Relationship Management:
Serve as the primary relationship owner for an assigned group of top-tier client accounts.
Develop and maintain strong, long-lasting client relationships.
Ensure clients derive maximum value from our events and digital marketing services.
Sales and Revenue Growth:
Identify and pursue new business opportunities within existing accounts.
Develop and implement strategic plans to manage and grow accounts.
Meet and exceed sales targets and performance metrics.
Event and Digital Marketing Sales:
Sell and promote The Chicago Defender’s events and digital marketing solutions.
Prepare and deliver effective client presentations and proposals.
Coordinate with internal teams to ensure successful execution of client campaigns.
Client Satisfaction and Retention:
Drive client retention, renewals, and upsells.
Provide superior customer service and ensure client satisfaction.
Address client issues and resolve them promptly.
Reporting and...
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