Concerns Over Harmful AI Impact On Saint Lucia Consumers

Consumer groups are closely monitoring issues of manipulation, bias, discrimination, privacy and data protection revealed in a 2023 report as generative Artificial Intelligence (AI) chatbots are set to transform the way we search the web. Generative AI is a subset of artificial intelligence that can generate synthetic content such as text, images, audio, or video, which can closely resemble human-created content. Such systems are poised to change many of the interfaces and content consumers meet today. Director of the Consumer Affairs Department Wendy Frederick says World Consumer Rights Day 2024 will highlight the concerns and actions being taken worldwide to ensure consumers are protected against harmful AI technology. “This year the global consumer network consisting of 200 members in 100 countries worldwide including the Consumer Affairs Department and the National Consumer Association in Saint Lucia, will focus on the theme Fair and responsible AI for consumers. Artificial Intelligence has evolved at a rapid rate and many consumers benefit from the use of generative AI technology, but there are also harms and challenges posed by the use of generative Artificial Intelligence on consumers. In 2023 the Norwegian Consumer Council published a report which revealed violations of privacy and personal integrity to...