DallasGo, the city’s new online payment platform

(Special to The Dallas Examiner) – The city of Dallas has launched DallasGo, the new online payment platform that replaced the city’s previous bill payment system. The new platform offers more functionality and makes it easier for Dallas residents to pay Dallas Water Utilities and other city of Dallas bills. Customers can quickly view bills, set up secure automatic payments, change payment methods or review account information. It also offers a convenient one-time payment option, without creating a profile or logging in, by using the Guest Pay feature.& “This new payment platform is being launched as part of our effort to continuously improve the customer experience and make doing business with the city easier,” said Sarah Standifer, Dallas Water Utilities interim director. “DallasGo aligns with our innovative and transformational technology strategy.”& Customers with an existing online account have received an email to activate their DallasGo profile. Customers who previously registered for automatic payments will need to re-enroll in AutoPay on DallasGo to continue using this feature. AutoPay customers received a targeted postcard with information on the need to re-enroll in AutoPay if they wish to continue making convenient automatic payments. There are no fees for using the new payment platform.&...