Glovo empowers couriers in Uganda with 3-day training

By Our Reporter Glovo has successfully concluded its 3-day Courier Program, a series of events focused on the growth, development, and recognition of its couriers. The initiative, themed ‘Courier Day’ which took place from June 18th to June 20th, included comprehensive training sessions, charitable activities, and a celebratory awards ceremony, underscoring Glovo’s commitment to empowering its couriers and giving back to the community. The training featured an essential road safety session conducted by Safeboda, aimed at equipping couriers with the knowledge and skills to navigate the roads safely. Additionally, KFC provided an insightful customer service training session, and MTN also facilitated a financial literacy session on Day 2, empowering couriers with valuable customer service and financial management skills. “Value creation for our stakeholders, including couriers, is of upmost priority in Uganda. Our goal is to build a thriving ecosystem where couriers, partners, and customers all benefit from our innovative and tech-driven services. The training sessions provided over these three days are designed to ensure their safety, enhance their customer service skills, and improve their financial literacy,” said Ivy Maingi, General Manager of Glovo Uganda. For the charity activities, couriers visited the Neglected Child and Orphanage Foundation to make donations and...