To succeed with health care AI, get rid of the black box

AMA News Wire To succeed with health care AI, get rid of the black box Apr 15, 2024 The use of augmented intelligence (AI)—often called artificial intelligence—in health care is rapidly evolving, but experts say its growth and adoption could stall if physicians aren’t told what the technology is doing and how it’s doing it or if they are unable to explain these functions to their patients. “We can build all the slick technologies, solving the right problems, giving them the right validations, taking care of the risk, but if there is still no education on the physician side or on the patient side, there will never be trust,” said Sunil Dadlani, chief information and digital officer, and chief information security officer for the Atlantic Health System in Morristown, New Jersey. Atlantic Health is a member of the AMA Health System Program, which provides enterprise solutions to equip leadership, physicians and care teams with resources to help drive the future of medicine. Find out how Atlantic Health uses AI to ease prior authorization burdens and expedite radiology care. “What will be the outcome if there is no trust?” Dadlani asked. “The technology, the solution will not be adopted.” Dadlani spoke...