‘Unacceptable’: Chick-fil-A Responds After Maryland Employee Puts Racial Slur On Black Man’s Receipt, Claiming He Wrote Down the Name He Heard

A man who visited a Chick-fil-A restaurant in Maryland said that management fell short in their response to an incident in which an employee allegedly typed a racial slur on his receipt. Marquise Vanzego wrote a Facebook post about his customer experience at a Chick-fil-A in La Plata, Maryland. Marquise Vanzego says the word “monkeys” was printed on a receipt. (Photo: Facebook/Marquise Vanzego) Vanzego said that he visited the restaurant’s drive-thru on Aug. 23 and told a young, white team member taking his order that the name for the order was “Marquise.” But when Vanzego pulled around to receive his food, the word printed on the receipt was “Monkeys.” Vanzego immediately reported the incident and recorded a conversation with a supervisor in the drive-thru lane who apologized and told him, “There’s no excuse” for the offense, then issued a refund for his order. “This racist and derogatory labeling is not only deeply offensive but also humiliating as a 52-year-old African American adult male,” Vanzego wrote on Facebook. “The sheer hurt of seeing that word takes me back to a painful history, one where my ancestors endured the same dehumanizing racism that was meant to strip away their dignity. The fact...