DWSD Launches EasyPay Plan: Affordable Solution for Past Due Water Bills

Detroit’s water department is stepping up for its community, rolling out the DWSD EasyPay Plan to help customers manage their past-due water bills and keep their services running smoothly. This new plan, unveiled by Detroit Water and Sewer Department (DWSD) Director Gary Brown at Mayor Mike Duggan’s Charter-Mandated Community Meeting, offers a lifeline to those struggling to pay their water bills, irrespective of their income or customer status. The EasyPay Plan is designed to be accessible and straightforward, allowing any DWSD customer with a past due balance to enroll with just a $10 down payment. This initiative aims to address the financial burdens many Detroiters face, ensuring that water services remain uninterrupted while providing a manageable pathway to settle outstanding balances. Director Brown emphasized the importance of this new plan, noting the feedback from customers about the need for a low startup fee and more flexible payment terms. By consulting with other major cities and learning from their experiences, DWSD crafted a plan that is both effective and inclusive. The $10 down payment, coupled with a 36-month repayment period, offers a viable solution for customers to stay current on their bills without facing water shutoffs or penalties. Here’s a breakdown...